Repairs Coordinator - Calgary, AB (YYC)
Central Mountain Air is proudly emerging as one of Canada’s leading regional airlines. As we continue to expand, we are looking for a Repairs Coordinator to join our dynamic team based out of Calgary, Alberta. Join us and be a part of a dedicated group committed to excellence in aviation. In this role, you will play a key part in supporting the Repairs management area by assisting to lead and deliver high-quality customer service, while ensuring repair operations are cost-effective and efficient.
This will be achieved through:
Expertise and effectiveness of our people in Supply Chain Management (SCM), SCM strategies and best practices in conjunction with market intelligence and effective supplier alliances and CI initiatives.
Development of stronger relationships with team members and cross-functional groups.
Development of strategies to achieve established Key Performance Indicators (KPI’s) that are consistent with corporate objectives.
On-going development for future growth opportunities to ensure both functionality and effectiveness.
Job Responsibilities
Descriptions are grouped into 4 specific categories below:
Fleet-Repairs and Inventory Management Support:
Supporting Fleet Operations and Inventory Management to ensure the Central Mountain Air Fleet is supported through consistent coordination of repair requirements and inventory monitoring as follows:
Assisting in ensuring that an adequate amount of components and Major assemblies are available through review of Inventory usage reports.
Assisting with the movement of stock and core material requirements between bases, ensuring that all transactions are completed in the company ERP system.
Assisting Maintenance Control to ensure parts are available for scheduled maintenance at all bases and MRO Facilities.
Coordinating of repairs and overhaul of all major assemblies, components, and repairable parts to ensure parts are available when required.
Assisting in the coordination of life limited parts/components/assemblies in stock requiring scheduled maintenance services or inspection while on shelf.
Assisting the Records Group to ensure all parts are repaired and overhauled to the latest revision of Component Maintenance Manuals (CMM) including all Service Bulletins (SB) and Air Worthiness Directives (AD).
Working with Central Mountain Air Internal Shops to ensure timely delivery of all repaired and manufactured parts to support Line and Heavy maintenance events.
Assisting the Supply Chain Manager in establishing and maintaining Re-Order Points and Safety Stock requirements to support the Central Mountain Air Fleet.
Creating Internal work orders and Repair Orders to manage the internal repairs, inspection, and testing of all Central Mountain Air Fleet parts.
Providing Maintenance Management and Quality Manager with all necessary information for trouble shooting parts which may fall under warranty claim by providing Shop Reports for No Fault Found Parts.
MRO-Repairs and Services Support:
Ensuring the necessary repairs and services are carried out for Major Aircraft assemblies, Components, Tooling and Test Equipment by:
Carrying out the Core Verification process to prepare the parts or tooling for proper disposition, this includes verification of part number, part description and associated serial numbers and tracking numbers.
Ensuring that all departments have properly conducted the necessary steps to ensure the parts or tooling are available in the correct location within the ERP system for processing.
Performing all transactions to remove parts from WinAir when a repair is not approved, and parts are to be returned to the customer.
Coordinating repairs or calibrations through the internal Shops with internal work orders, and ensure timely repair and return of the parts from the internal Shops.
Creating Repair Orders for External shops and sending parts or tooling to the Shipping Group for shipping to the respective external Repair Shops.
Coordinating with the External Repair shops to ensure parts or tooling have been received and is inducted in a timely manner.
Receiving of the Repair Shop quote and secure approval from the appropriate Central Mountain Air DOA holder, then communicate with the Shop for approval.
Expediting as necessary to ensure timely repair and return of parts or tooling.
Releasing of Special Services Orders for services not considered a repair, such as equipment rentals and services carried out on parts and materials not considered a repair part.
Coordinating the core returns on Exchange Purchase Orders completing the Non-Incident form and sending to the Shipping Group for disposition.
Coordinating request for quotes from Repairs facilities to validate Remove and Repair vs. Straight Replacement.
Processing all calibrations required on time-controlled tooling and equipment.
Repair Shop and Vendor Support:
Cultivating effective working relationships with Vendors by:
Having a working knowledge of approved vendors, an understanding of their core product competencies and their capabilities for processing Repair Orders and Manufacturing Orders.
Having the ability to analyze the current Central Mountain Air Vendor data base to assist the Supply Chain Manager, in rationalizing the Central Mountain Air Vendor portfolio allowing us to leverage spend on behalf of Central Mountain Air.
Acting as a liaison between Repair Facilities and Central Mountain Air Quality to support the operation as required.
Cultivating industry contacts and building alliances, sharing those key contacts with the Supply Chain Department and other areas of the business as required.
Managing Warranty and Material returns through internal and external shops for our customers.
Evaluating and issuing Material Return Authorization requests and supplying the proper information to return parts and materials with supporting documentation.
Reliability Data Input:
Working with the Reliability Team to ensure all pertinent information is shared:
Provide Reliability Team with any pertinent information regarding Shop reports and Strip reports pertaining to Warranty Returns and early removals on all components.
Ensuring that all parts quoted by Repair Vendors with “No Fault Found” are reported immediately to the Supply Chain Manager and the Quality manager for review prior to approval.
Provide immediate notice to the Supply Chain Manager and the Quality Manager of all Beyond Economical Repair (BER) quotes to ensure all options are considered prior to scrapping any parts.
Job Requirements and Qualifications
High School Diploma
Minimum 5 years of experience in Supply Chain related skillset with proven ability to competently perform all job functions
Must hold or be willing to work towards a Supply Chain related accreditation
Proactive problem-solving and advanced trouble shooting skills
Demonstrated interpersonal communication skills
Advanced computer skills in MS Office programs, specifically Excel
Proven verbal and written communication skills
Demonstrate active listening skills – seek first to understand then be understood
Strong customer service focus
Planning organizing multitasking skills and attention to detail are required
Able to work productively in a fast-paced environment and independently as required
How to Apply
Click “Apply Now” and ensure to specify the position and base you are interested in!
Central Mountain Air is committed to diversity and inclusion in our workplace. We strive to create a supportive, accessible, and fulfilling work environment that recognizes and celebrates the unique contributions of each employee to our company’s success. If you require accommodation during the selection process, please let us know.
We thank all candidates for their interest in Central Mountain Air; however, only those candidates who are selected to continue in the recruitment process will be contacted.